TERMS AND CONDITIONS OF SALE

ORDER BY MAIL, PHONE, FAX OR VISIT OUR WEBSITE

Order any time, but please note the shipping seasons. Customers who call to pickup their orders at the nursery pay no shipping fees. Orders must be placedat least 1 business day in advance of pickup. Please notify us in advance by: phone (604) 826-2447, fax (604) 826-4316, orinfo@ferncliffgardens.com during business hours.

TERMS:

ORDER BY MAIL, PHONE, FAX OR VISIT OUR WEBSITEPayment with order.We also accept VISA, MASTERCARD, AMERICAN EXPRESS and INTERAC. Please use cheques payable to Ferncliff Gardens. We process your credit card when we receive your order. NO C.O.D. orders.

SALES TAX:

B.C. customers please add the Provincial 7% S.S Tax and 5% G.S.T.

H.S.T TAX:

Ont., N.B., NFLD., customers add 13% H.S.T and N.S. customers add 15% H.S.T

G.S.T.

Please ensure Federal 5% G.S.T is added in all other provinces.

SHIPPING FEE:

We do charge a fee for every order Shipped within Canada & U.S.A.

UP to $50.00- $18.00

$50.01 - $90.00- $24.95

$90.01 - $125.00- $30.95

$125.01 - $175.00- $38.95

$175.01 and over- $46.00

This fee applies to each "ship to" address, but excludes pick-up orders. 

MINIMUM ORDER:

$40.00 is the Minimum order value.

GUARANTEE:

We guarantee our stock to be true to name and in good growing condition. Let us know if it is not and we will gladly replace. We must be informed within the first growing season.

SUBSTITUTES:

Because of scarcity of certain varieties, we reserve the right to substitute when these become sold out, unless not to do so. We carefully select varieties which have at least equal, usually greater value. List alternative choices. Check website for "sold outs"

ORDERING:

ORDERS ACCEPTED ANYTIME -BUT please note the shipping dates -

Dahlias for spring 2024 can now be placed.  

cultural recommendations are enclosed with each order.

SHIPPING DATES:

Dahlias are shipped mid March to the end of May

SHIPPED:

Within Canada - Expedited Canada Parcel Post and U.P.S.

Within U.S. - Priority Mail

U.S. ORDERS:

Our preferred method of payment is by credit card. If paying by Visa, Mastercard, or American Express your charge card company will adjust the exchange rate accordingly on your statement. Please add $25.00 to your order for the Canadian Agriculture Inspection Fee.

ACKNOWLEDGEMENT:

Send a stamped self-addressed envelope if you wish receipt of your order acknowledged.

BUSINESS HOURS:

Monday to Friday 10:00 A.M. - 4:00 P.M. year round

OPEN Saturdays: March 15 - May 2 10:00 A.M. - 4:00 P.M.

Closed Weekends- May 9 - August 14.

No Dahlia Show Garden in 2023.

BUSINESS CLOSED:

Statutory Holidays and all Sundays except during Dahlia Showgarden Days.

CLOSED Weekends: September 23 - March 12 and May 9 - August 14

CLOSED to the Public from May 14th to August 14th. 

Orders for the 2024 Spring season can now be placed.

Thank you to everyone who orders from us.